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Why Choose Total Cleaners?You have heard the axiom, "talk is cheap", so how do you go about finding a laundry and dry cleaning service that actually delivers what it promises? Since most companies follow similar processes, what makes Total Cleaners stand out?Convenience, Convenience, ConvenienceWe offer the convenience of automatic twice a week service or on-call basis. There is no need to be home. Billing is either mailed to you once a month or charged directly to your credit card on file. We even offer emergency next day service at no additional cost.Avoid hassle of driving to cleaners, waiting in line, having to pay each time. Remember each time you drop off clothes at a cleaners you have to go back. So you save 2 trips each you use our service. |
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CostOur cleaning rates are very competitive with any full service dry cleaner in your neighborhood. For using our pickup and delivery service, our average our customers save about 20-30 min on each order(remember it's 2 trips) . So what is that time worth for you? Wouldn't you be getting a much higher value by using us than your local cleaners?ExperienceOur company during the course of its history has successively picked up and delivered hundred of thousand of items. The owners have over 35 years of expertise. Our drivers average 6 years of service. From top to bottom, the employees at Total Cleaners are well trained, ready, willing and able to provide you a first class experience.Customer ServiceAt Total Cleaners, we realize the number one reason customers leave other dry cleaning services is showing an indifference to customers. This will not happen with us, you will be valued as a customer.Total Cleaners knows that in order for a customer to be confident enough to send their dry cleaning orders to us, there has to be a trust or confidence in our ability to deliver what we promise. Establishing a positive, personable relationship with our customers goes a long way in satisfying that requirement. We encourage comments and suggestions and strive to establish a "thank you for calling" atmosphere. Quality PledgeQuality requires that both management and company personnel respect the value of a customer's business and not take him for granted. Doing just enough to get by usually results in just enough to loose a customer. At Total Cleaners, we recognize that convenience may be the reason you chose to use our service but quality is the reason you continue to stay with us. We pledge to follow your cleaning preference requests and provide a product that is a cut above our competition. Should you ever receive an item that is not done to your satisfaction, we will pick it up and redo it in a timely fashion.Areas we cover: |
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